Ordering

Items on your cart can be sold out, until you make the payment. Items are reserved for you as soon as payment is made.

Payment

Payment can be done in the form of:

Credit cards

Prices

Prices can change without prior notification, depends of silver and currency rate.

Dispatch Time

Within 2 days after approval of payment (except for weekends and Public Holidays)

If any of the items are out of stock, we will credit on your account.

Delivery time

Orders within India and abroad are shipped and delivered within 10 business days (9am-5pm, Monday to Saturday). Delivery time may exceed depending on the locations.

Shipping & Insurance

We ship worldwide. Register with us to receive updates on shipping, promotions and other related information.

DHL Parcel (insurance is included)

Air Mail Registered Shipping ( insurance is NOT include )

if parcel is not insured  customer will  responsible for  the lost in transaction (if any).

We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

Shipping charges:

For Indian Customers

We offer shipping anywhere in India,  which includes free shipping across India on orders above Rs. 1999. For orders less than Rs.1999, we have a fixed shipping fee of Rs 120.

For International Customers

All countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.For international orders and deliveries, shipping charges have to be borne by the customer and he is also liable to pay additional customs, duties, taxes, or any other expenses that relate to the country’s regulations. In our checkout page we will only mention the courier costs to an international destination. Any other costs (customs, duties, taxes) will be over and above the same.

Shipping to multiple addresses

If you wish to ship the products to different addresses, you need to place separate orders and have to pay separate delivery charges.

If over 10 days

In the unlikely event that we are not able to deliver your complete order within 10 working days(9am-5pm, Monday to Saturday), you can request us to cancel the remaining unshipped parts of the order. In such cases, your payment against the unshipped part of the order shall be refunded.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

Packaging is tampered

If you believe that the packaging is tampered with or damaged, , call us 8000905424 or email us at alankaarjewllery4u@gmail.com, mentioning your order reference number within 24 hours of receiving the parcel.

Return policy

Money back guarantee on any defective items . (full unboxing video compulsory)

Returns & Exchanges will ONLY be accepted if your order is damaged in transit or you have received the incorrect product or there is a manufacturing defect. In any such cases you may return the product by packing it properly using a bubble wrap so that there is no further damage to the product in transit.

Please make a video while opening the packat (full unboxing video) start video by making 360° video of intact package/parcel from outside and then opening of the parcel

We are not responsible for any loss or damage products without unboxing video proof.

We ll not entertain any complain  without unboxing video.

Used or aboused items we will not be accepted for return.

Return will be made by customer and  will take the responsibility for shipping.

Please inform us within 24 hours of receipt of order. You must email alankaarjewellery4u@gmail.com or contact us at 8000905424 to notify us.

Incorrect or outdated delivery address.

Incorrect address format including any form of a PO Box address.

After 3 failed delivery attempts by our courier agencies you will be given partial refund for the order that you have placed with us (you will have to bear the shipping costs).

Sizing issues. Please review our size guides carefully before making your purchase.

There may be certain orders that we are unable to accept. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled includes limitations on quantities available for purchase, inaccuracies or errors in product or pricing information or problems identified by our credit department. We may also require additional information or verifications before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled and you have already made the payment, the amount will be reverted back in your  account.